FREE FREIGHT NZ WIDE!!

Policies- Returns, Refunds, Laybys

Policies

Currency Policy:

 All transactions are completed in New Zealand Dollars(NZD$) only. 

Credit card, Debit Visa, Paypal accounts/creditcard (via the checkout), QCard and Farmers Card

Text 027 423 3678, Call 0800 233678 or Email sales@adenstyres.co.nz

Direct Debit via Internet banking (12-3492-0031017-01 ASB AdensTyres)

Visiting any Local Bank branch (12-3492-0031017-01 ASB AdensTyres)

 

Delivery Policy:

Please See Shipping

All deliveries are made in normal business hours so make sure the address you give has someone there to sign for delivery.

Your local courier will be delivering direct to your door.

Signature required delivery only. Due to the value of goods being shipped we prefer to safe guard you from theft or fraudulent handling.

Please check your item/s when they arrive & notify us within 30 days of delivery of any damage or incorrect item/s for return. 

Refund and Returns Policy:

All our NEW tyres / wheels / parts come with FULL Manufacturer’s Warranty for your peace of mind. If there is any manufacturers defect please notify us ASAP and we will replace or exchange as fast as possible. 

For these cases you freight it back to us and we reimburse you for the cost when the tyre arrives and has been approved for a manufacturer fault. Your new tyres / wheels / parts will be sent out immediately after manufacturer fault is approved.

Refund policy is 20% less of sale if you change your mind (excludes Layby, please see below) or incorrectly order item/s by customer. A credit is given for future purchases on www.AdensTyres.co.nz.

100% refund if we cannot supply the correct item, or parts exchanged for the correct parts.

REFUNDS are at discretion of management. Can be transferred to other products or services.

IE changing tyres or rim.

Additional charges may apply if we have had to order in the product. 

All Layby plans incur admin fee, and all Layby plans are non-refundable.
**New Clearance / Second hand / used items are not subject to any refunds **
***Please note ALL Customer Orders incur a 20% non refundable cancellation fee***

Custom made parts: Parts that are custom made or custom modified to suit orders are non returnable / non refundable item/s. 

 

All refunds are at the discretion of management 

 Laybys:

Admin fee of $29
Ideally be payable within 3 months of sale date, if not an admin fee of $5 per week there after applys.
Deposit of 20% (flexible on deposit amount according to sale amount). Payment amounts to be regular, with regular amounts if possible, and please use your order number as payment reference to us.

REFUNDS on Laybys at discretion of management. Can be transferred to other products or services.
IE changing tyres or rim.

Additional charges may apply if we have had to order in the product. 

Emails and newsletters: AdensTyres.co.nz  will send you emails relating to your Orders, transactions and other activities on the Website, and for promoting and marketing other AdensTyres products,Services, Competitions and Specials to you. AdensTyres.co.nz may also send regular electronic newsletters to members. Newsletters will contain clear and obvious instructions for how you can unsubscribe from the mailing list. Unsubscribe options are located at the bottom of each email. 

 

Thanks from the Team!

 

 

 

Liquid error: Could not find asset snippets/limespot-global-includes.liquid
Sale

Unavailable

Sold Out